IMPORTANT INFORMATION FOR CALIFORNIA CONSUMERS:
COMMUNICATION AND PAYMENT OPTIONS
Choose a method that’s convenient for you. See the bottom of this page to view your options.
We offer a variety of payment options, including automatic debits (ACH), to let you choose a method.
If you prefer to communicate electronically only, please download the appropriate form and send it to us via fax, email, or regular mail and all future contact will be as requested.
Toll free number: 1-800-447-2481 or email: info@dyckoneal.com
SMS Terms & Conditions
By providing us with your mobile number and opting in, you give Dyck-O’Neal, Inc. permission to send you account-related text messages, such as payment reminders and notifications, in connection with the services you have requested.
Message frequency may vary by account. Message and data rates may apply.
To stop receiving text messages, reply STOP to any message we send. You will receive a confirmation that you have been unsubscribed.
For assistance, reply HELP to any message we send or email us at info@dyckoneal.com.
If your device does not support MMS, MMS messages may be delivered as SMS messages. Wireless carriers are not responsible for delayed or undelivered messages.
Privacy
Subscriber text-messaging opt-in data and consent details will not be shared with third parties except when explicitly authorized by the subscriber.
MORTGAGE ACCOUNTS
If we are servicing your mortgage, and your account number begins with the number 7, you may access your account here:
https://dyckoneal.estatusconnect.com
If you would like to discuss your mortgage account or ask a question, please contact us using of the methods shown below:
Toll free number: 1-800-447-2481 ext. 2700 or email: info@dyckoneal.com
NEW YORK CITY CONSUMERS: Dyck-O’Neal does not currently offer any language access services. However, a translation and description of commonly-used debt collection terms is available in multiple languages on the NYC Department of Consumer Affair’s website, www.nyc.gov/dcwp.
New York borrowers may file complaints and obtain further information by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department’s website at www.dfs.ny.gov.
The Treasury Department has made more than $45 billion in federal funds available for emergency rental relief for renters and property owners through programs administered by states or localities.
COVID-19:
Below you will find guidance regarding funding that may be available to you:
COVID-19 Emergency Rental Assistance Guide
PAYMENT OPTIONS
PAY ONLINE
Make a payment online. It’s the fastest and easiest way to pay right now. Please allow up to 3 business days for payments to be reflected on your account.
PAY BY PHONE
Call our TOLL-FREE NUMBER and one of our account representatives will be happy to assist you 1.800.447.2481
AUTOMATIC PAYMENTS
– OR – Call 1-800-447-2481 and one of our account representatives can mail the form to you.
PAY BY MAIL
|
Send Checks to: |
Dyck-O’Neal Inc. Attn: Payment Processing Post Office Box 4897 Dept. 419 Houston, Texas 77210 |
Important Information for California Consumers
Compliance Information:
RMAI Certification # P2207-1485
Chief Compliance Officer: Debra Ciskey CCCO, CRCP
debra@armcbs.com
Dyck-O’Neal, Inc. is a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please see the Legal Notice below for important information concerning your rights under applicable federal and state law.